Privacy Policy

Effective as of 11/02/2021,

By using the Allium.so website (the “Website”), or any Allium, Inc. (with its affiliates, the “Company”) services, including but not limited to the Allium software-as-a-service offering (the “Services”), you are agreeing to be bound by this privacy policy (the "Privacy Policy"). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates and all users who access our services through your account to these terms and conditions, in which case the terms "you" or "your" shall refer to such entity, its affiliates and users associated with it. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this agreement and may not use the services.

This Privacy Policy is effective 11/02/2021, In the event that the updated version of the Privacy Policy materially alters your rights or obligations hereunder, we will make reasonable efforts to notify you of the changes and obtain your consent where legally required.

Who Are We?

The Company operates the Allium software-as-a-service offering that offers blockchain data analytics servicesUnless we expressly indicate otherwise, this policy does not cover third party websites, products, or services —you should consider such third party’s privacy policies carefully. If you disagree with the practices described in this Privacy Policy, then you should (a) take necessary steps to remove cookies from your computer after leaving our website, and (b) discontinue your use of our Services.

How Do We Use Data?

The data we collect depends on how our Website and Services are used. We receive some data directly, like when you visit one of our web properties, sign up for a trial, or send us email. We may receive or collect data indirectly, for example, when we record that you visited one of our Websites using technologies like cookies. We also receive data from third parties. Lastly, we work with third parties that place cookies on your browser for targeted advertising purposes.​

The collection and use of data is essential to the value that we provide as a Service, and to improve the Services we provide and our Website, but we endeavor to keep data safe and secure.

Data We Collect

We collect information about our users for the following reasons:

1. Personal Data. We and our service providers use Personal Data to provide our Services. Examples of how we use personal data include:

• Enumerating you and your team for the purposes of access to our platform
• To deliver information to your subscribed applications in order to provide service
• To respond to inquiries, send service notices, and provide customer support
• For audits, regulatory purposes, and compliance with industry standards
• To develop new products and services
• To send marketing communications
• To improve or modify our Services
• To conduct analysis and develop insights that enable us to operate, protect, make informed decisions and report on our business and Services.

2. Service Data. We utilize Service Data for no purpose except to deliver the functionality that our Services provides to our members.

3. Other data. We utilize Other Data in a number of ways, but we comply with applicable law and contractual agreements. In some areas, like the European Economic Area Countries, we may be required to treat Other Data like Personal data. In areas where this is the case, we will process this data as if it were Personal data under our Privacy Policy.

How We Disclose Data

The Company does not sell Personal Data or Service Data to marketers or unaffiliated third parties. Personal and Service Data collected by the Company will only be used for the purposes of furthering, improving, and expanding our Services and the business. We share Personal and Service Data with the following third parties:

1. To Service Providers. In order to deliver the Services, we rely on service providers (e.g. infrastructure providers, and affiliated) to provide key functionality both in the operation of our product as well as the operations of the Company.

2. To our users. We process and collate Service Data that is provided to us by our users in order to deliver the Services to our members.

3. To third parties. In the event of a reorganization, merger, sale, joint venture, assignment, transfer of any part of our business to third parties.

4. To partners. As directed by authorized members through the course of configuring or activating the Services, in order to provide the necessary information to deliver the functionality of integrations and connectors with third parties, we may make your data available to the corresponding third party.

5. Safety, Legal and Law Enforcement. We use and disclose data as we believe necessary under the applicable law, to enforce our own terms and conditions, to protect our rights, privacy, safety, or property, as well as to respond to requests from courts, law enforcement, regulatory agencies, and government authorities, which may include countries outside of your country of residence.

Security and Notification of Breaches

The Company takes security very seriously, and if you have reason to believe that your data or someone else’s data is no longer secure, please contact security@allium.so

​In the event of a security breach, we will take necessary measures to ensure the continued safety of data and contact affected parties within a reasonable amount of time regarding the scope and scale of the such disclosure.

Retention Period

We retain data as necessary to provide the services as described in this policy unless a longer retention is required by law. For Personal Data, we retain information about you until you are no longer a customer, though some data is retained for the purposes of audit. Service Data is retained for a period of no more than 30 days, except for data that is required as a part of audit control.​

The above principals regarding how we manage the data, use the data, protect the data, and remove the data will apply for as long as we control the Personal Data.

Use of Service by Minors

This Website and the Services are not directed to minors and we request that minors do not provide to us any Personal Data. We rely on our members, when acting in the role of a Data controller, to take responsibility for making sure their users' privacy rights are respected and ensuring that the appropriate disclosures are made about third party collection and use.

Right to Access, View, or Remove Your Information

You have a right to access the personal information we hold about you. Whenever you use our site or the Services, we strive to make sure that your personal information is correct. If that information is wrong, we give you tools and methods to update it quickly or delete it, unless that information is necessary for legal or business purposes. When updating your personal information, we may ask you to verify your identity before making changes. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing new systems or fundamentally changing our existing practice), risk the privacy of others, or would be extremely impractical (e.g. requests concerning information on our backup systems). Because we protect information from accidental or malicious destruction, after data is removed from our servers, it can take some time for that data to be purged.

​To request removal of your personal information from our Website or Services, contact us at privacy@allium.so

Jurisdiction

Our services are global and Data (of all classifications) may be stored and processed anywhere where we or one of our service providers has services. We may transfer data to countries outside of your country of residence, which may have different rules applicable to your data. The Company will take measures to ensure that any transfers comply with applicable laws and your data remains protected as per this Privacy Policy.

How Do I contact the Company’s Data Privacy Officer?

The Company's Data Privacy Officer can be contacted at privacy@allium.so