Allium Security Update: Incident Response and Platform Recovery

On October 25, we identified a security incident involving unauthorized access to certain Allium systems.

We took immediate steps to restrict access and secure our systems. We have notified affected customers directly and are continuing to provide updates and support.

We engaged an independent cybersecurity firm to support our response and investigation. We are focused on strengthening our security controls, including authentication and monitoring. Following the investigation, we plan to share a summary of our findings and the measures taken in response.

Our core platform, including the Allium App, Explorer, and Explorer APIs, is now back online. Some features remain temporarily unavailable as recovery continues. Current availability and updates are posted on our status page.

We’re sorry for the disruption this has caused our customers. We know maintaining their trust requires clear communication and follow-through, and we’re committed to both.

Ethan Chan
CEO and co-founder, Allium

Status page link: https://status.allium.so/
Trust center link: https://trust.allium.so/